WBR Import/Export
Scott Marlow (owner)
Sugar Land, Texas U.S.A
Bus: (832) 886-1677
Fax: (832) 886-1678

scott@scottmarlow.net
1 (866) 761-0974
How to Order
You may place an order by Toll Free Telephone 1-866-791-0974 or  Fax 832-886-1678  24 hours a day and also on the web at www.scottmarlow.net

If you have questions about oversize or heavy items, or any other form of non-standard shipping, please contact us at 1866-761-0974.

No walk in purchases are allowed.

How We Ship
Most orders ship by FedEx. Due to FedEx regulations, oversize & overweight packages may be subject to additional shipping surcharges. Small items
may ship via US Postal but 99% ships FedEx.  Some oversized or overweight items ship by Truck Freight. Call or email if express shipping is desired
(2nd day air or overnight)  Express shipping is not available on drop ship orders unless manufacturers allows for drop shipping.  We often ship from
multiple locations throughout the US to give you better service so parts will occasionally arrive separately.

International Shipping
International Shipping is separate from the parts purchase.  You will receive a separate invoice for the International shipping.
Any customs delays or inspection  charges are the buyer responsibility and must be paid within 5 business days.  No refunds on international
purchases for any reason.  International orders must be paid by wire transfer or direct bank deposit.  Shipping can be.

Door to Door FedEx (depending on the size)
Door to Airport
Door to Sea Port

Methods of Payment
Payments can be made through Master Card, Visa, American Express, PayPal, cash deposit, bank wire transfer and certified funds.  
*Shipments outside the US must be paid in U.S. Dollars and cannot be shipped COD
(On International orders, Credit cards are accepted up to $299.  $300 or more must be paid by Wire Transfers)
Online pricing does NOT include international shipping.  You must contact WBR for a shipping quote before purchase.

Store Credits
All Store Credits expire 12 months from date of issue.

Sales Tax
Orders shipped to any Texas address will be charged 8.25% Sales Tax, Unless you are a company and send proof of TAX ID before order is placed.

Returns
If you are not completely satisfied with one of our products (stocking part only) you may return it any time within 30 days of the date of sale for a
refund of the amount paid for the product minus the 25% for restocking, the original shipping to the buyer and the shipping back to WBR Import
Export. If the product that was purchased is a non-stocking item the purchaser will be responsible for restocking fees of  50% (dependent on the
manufacturer) plus the shipping to return product to the manufacturer.  
On Special Orders, Made to Order and Custom Built Orders, there
are no refunds.
 If the product is installed or used in any way, it is not able to be returned for a refund. Any damaged or missing components or
manufacturer's documentation will prevent any refund.  Damage must be reported to WBR Import/Export within 3 days of the time of delivery by
shipping company or by delivery in person.  No refunds for physical defects after 3 days.  Refunds do not include shipping costs. On exchange of
defective products, WBR Import/Export will pay for shipping on the outbound original product only, not the return shipping.  These parts will be
assessed any appropriate re-stocking charge that the manufacturer requires.  If you return a part it is recommended that you insure the return. Any
damage that happens during the return is the purchasers responsibility. Please note that we do not pay the shipping charges involved in returning
goods.  Again,
On Special Orders, Made to Order and Custom Built Orders, there are no refunds.

Fitments of Foreign Based Vehicles
All parts from this website are designed for US based vehicles.  Parts for vehicles built or designed outside the US may not fit properly and may need
to be modified due to differences in non-US built or designed vehicles.  Any and all modifications are the responsibility of the purchaser.  However
any installation or modification of a part makes this part unable to be returned for any refund.  Refunds are only granted on unused, uninstalled parts
with all paperwork and packaging.  Parts purchased outside the US that are returned will have a 30% restocking charge.  Return shipping is also the
responsibility of the purchaser.  It is the purchasers responsibility to make sure that their vehicle design will accept US based parts.  All international
shipping to and from the purchaser on returned parts, is the purchasers responsibility.

Damaged Shipments
All shipments should be inspected at the time of delivery. Obviously damaged packages should be refused.
If your shipment was delivered damaged by FedEx, please call 1-800-GO-FEDEX and report the damage.
If your damaged shipment was delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier's bill.
After contacting the carrier, please call WBR Import/Export at 1-866-761-0974 for further assistance with the damaged shipment, and to make
arrangements for a replacement.   

Damage must be reported to WBR Import/Export within 2 days of the time of delivery to shipping company.
No refunds for not reporting physical damage after 3 days.  There are no exceptions.

Warranties
All parts are covered the Manufacturer's Warranties and/or Guarantees. WBR Import/Export assumes no responsibility for use or application by the
user. WBR Import/Export is not liable for any labor, incidental, or any other associated costs related to installation of products even if they are
defective.  It is the purchasers responsibility to use the products in the way the manufacturer intended.  Any alteration of any part voids any
applicable warranties.  WBR Import/Export does not sell any OFF-ROAD only parts with the intention of the purchaser to use on public roads.  
Offroad items are for what they say, offroad. (not to be used on public roads)  All US state and federal restrictions are the responsibility of the
purchaser of the products.


Car Purchases
On all car purchases, buyer is responsible for any export fees due to customs inspections.  If buyer does not pay to ship within 30 days, there will be
storage fees for storing the car.  After 90 days the customers car will be relocated for extended storage.  If storage payments are not paid every 3
months, the car will be sold to cover the storage and no refund for any part of the sale will be given.  Not the parts or the car.  Buyers responsible to
pay storage on time.  After 24 months the car is forfeited

We have made every effort to ensure that information on our website is correct; however, any typographical or printing errors, Prices or
Specifications (subject to change) will be corrected without prior notice

Pricing
If any pricing errors occur on this website or the pricing does not match the appropriate part, WBR Import/Export will try to accommodate your
purchase within reason, otherwise a full refund will be given and online pricing will be corrected.  WBR Import/Export is not responsible for any
pricing online that is incorrect.  Prices are subject to change without notice.
Standard & Free shipping offers:

Free shipping and standard shipping is for 48 states of the USA only.
Alaska, Hawaii and ALL International orders extra.


Additional Shipping:
A separate payment request will be sent by email for the additional
shipping on all non-48 states USA orders and International orders.
WBR Import/Export
Scott Marlow (owner)
Sugar Land, Texas  U.S.A
Bus: (832) 886-1677
Fax: (832) 886-1678

scott@scottmarlow.net
1 (866) 761-0974
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