Scott Marlow (owner)
Sugar Land, Texas U.S.A
Bus: (832) 886-1677
Fax: (832) 886-1678
1 (866) 761-0974
How to Order
You may place an order by Toll Free Telephone 1-866-791-0974 or Fax 832-886-1678 24 hours a day and also on the web at www.scottmarlow.net
If you have questions about oversize or heavy items, or any other form of non-standard shipping, please contact us at 1866-761-0974.
No walk in purchases are allowed.
How We Ship
Most orders ship by FedEx. Due to FedEx regulations, oversize & overweight packages may be subject to additional shipping surcharges. Small items
may ship via US Postal but 99% ships FedEx. Some oversized or overweight items ship by Truck Freight. Call or email if express shipping is desired
(2nd day air or overnight) Express shipping is not available on drop ship orders unless manufacturers allows for drop shipping. We often ship from
multiple locations throughout the US to give you better service so parts will occasionally arrive separately.
International Shipping is separate from the parts purchase. You will receive a separate invoice for the International shipping.
Any customs delays or inspection charges are the buyer responsibility and must be paid within 5 business days. No refunds on international
purchases for any reason. International orders must be paid by wire transfer or direct bank deposit.
Shipping can be as follows:
Door to Door FedEx (depending on the size)
Door to Airport
Door to Sea Port
Methods of Payment
Payments can be made through Master Card, Visa, American Express, PayPal, cash deposit, bank wire transfer and certified funds.
*Shipments outside the US must be paid in U.S. Dollars and cannot be shipped COD
(On International orders, Credit cards are accepted up to $299. $300 or more must be paid by Wire Transfers)
Online pricing does NOT include international shipping. You must contact WBR for a shipping quote before purchase.
All Store Credits expire 12 months from date of issue.
Orders shipped to any Texas address will be charged 8.25% Sales Tax, Unless you are a company and send proof of TAX ID before order is placed.
If you are not completely satisfied with one of our products (stocking part only) you may return it any time within 30 days of the date of sale for a
refund of the amount paid for the product minus a 25% for restocking and the original shipping to the buyer and the shipping back to WBR Import
Export. If the product that was purchased is a non-stocking item the purchaser will be responsible for restocking fees of 50% (dependent on the
manufacturer) and the original shipping to the buyer and the shipping back to WBR Import Export or to return product to the manufacturer. On
Special Orders, Made to Order and Custom Built Orders, there are no refunds. If the product is installed or used in any way, it is not able
to be returned for a refund. Any damaged or missing components or manufacturer's documentation will prevent any refund. Damage must be
reported to WBR Import/Export within 3 days of the time of delivery by shipping company or by delivery in person. No refunds for physical defects
after 3 days. Refunds do not include shipping costs. On exchange of defective products, WBR Import/Export will pay for shipping on the outbound
original product only, not the return shipping. These parts will be assessed any appropriate re-stocking charge that the manufacturer requires. If you
return a part it is recommended that you insure the return. Any damage that happens during the return is the purchasers responsibility. Please note
that we do not pay the shipping charges involved in returning goods. Again, On Special Orders, Made to Order and Custom Built Orders,
there are no refunds.
Fitments of Foreign Based Vehicles
All parts from this website are designed for US based vehicles. Parts for vehicles built or designed outside the US may not fit properly and may need
to be modified due to differences in non-US built or designed vehicles. Any and all modifications are the responsibility of the purchaser. However
any installation or modification of a part makes this part unable to be returned for any refund. Refunds are only granted on unused, uninstalled parts
with all paperwork and packaging. Parts purchased outside the US that are returned will have a 30% restocking charge. Return shipping is also the
responsibility of the purchaser. It is the purchasers responsibility to make sure that their vehicle design will accept US based parts. All international
shipping to and from the purchaser on returned parts, is the purchasers responsibility.
All shipments should be inspected at the time of delivery. Obviously damaged packages should be refused.
If your shipment was delivered damaged by FedEx, please call 1-800-GO-FEDEX and report the damage.
If your damaged shipment was delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier's bill.
After contacting the carrier, please call WBR Import/Export at 1-866-761-0974 for further assistance with the damaged shipment, and to make
arrangements for a replacement.
Damage must be reported to WBR Import/Export within 2 days of the time of delivery to shipping company.
No refunds for not reporting physical damage after 3 days. There are no exceptions.
All parts are covered the Manufacturer's Warranties and/or Guarantees. WBR Import/Export assumes no responsibility for use or application by the
user. WBR Import/Export is not liable for any labor, incidental, or any other associated costs related to installation of products even if they are
defective. It is the purchasers responsibility to use the products in the way the manufacturer intended. Any alteration of any part voids any
applicable warranties. WBR Import/Export does not sell any OFF-ROAD only parts with the intention of the purchaser to use on public roads.
Offroad items are for what they say, offroad. (not to be used on public roads) All US state and federal restrictions are the responsibility of the
purchaser of the products.
On all international car purchases,the buyer is responsible for any export fees due to customs inspections. If buyer does not pay to ship within 30
days, there will be storage fees for storing the car. After 90 days the customers car will be relocated for extended storage. If storage payments are not
paid every 3 months, the car will be sold to cover the storage and no refund for any part of the sale will be given. Not the parts or the car. Buyers
responsible to pay storage on time. After 24 months the car is forfeited
We have made every effort to ensure that information on our website is correct; however, any typographical or printing errors, Prices or
Specifications (subject to change) will be corrected without prior notice
If any pricing errors occur on this website or the pricing does not match the appropriate part, WBR Import/Export will try to accommodate your
purchase within reason, otherwise a full refund will be given and online pricing will be corrected. WBR Import/Export is not responsible for any
pricing online that is incorrect. Prices are subject to change without notice.
|Standard & Free shipping offers:
Free shipping and standard shipping is for 48 states of the USA only.
Alaska, Hawaii and ALL International orders extra.
A separate payment request will be sent by email for the additional
shipping on all non-48 states USA orders and International orders.
All international orders are restricted to part manufacture guidelines.
Shipping only to approved manufacturer locations.
Scott Marlow (owner)
Sugar Land, Texas U.S.A.
Bus: (832) 886-1677
Fax: (832) 886-1678
1 (866) 761-0974